Gloriosa Flame Lily Bouquet

Details:

• Handmade with pipe cleaners and wrap papers.
• The bouquet will come as a wrapped bouquet like the images show.
• Gloriosa lily symbolizes glory, pride, ambition, honor, fame, and success.
• Perfect gift flower for someone starting a new job or having a new beginning.

Perfect for Every Occasion

Gloriosa Flame Lily Wrapped Bouquet is the ideal choice for various occasions. Its timeless elegance and sophisticated charm make it suitable for a variety of occasions, including birthdays, anniversaries, weddings, or as a thoughtful gesture to express love and appreciation.

Shipping Policy

Free shipping on order above $39. For order less than $39, we will charge $5.99 or $9.99 shipping fee according to the shipping address.

Available EU countries include Denmark, Finland, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, Austria, Greece, Hungary, Iceland.

Where can I track my order?

You can track your parcel through https://www.yuntrack.com/

How long does delivery take?

Generally, 5-10 business days. (Note: All our products are handmade and may take some time to prepare for your order before shipping.)

After you placed an order, it will take 1-2 days until I send out your order. You will be notified once I send out your order and receive a tracking number via email.

I ordered more than one item. Will they all be delivered at the same time?

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since they are finished at different time, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

Can I change the delivery address of my package after it has been shipped out?

Unfortunately, we cannot change the shipment once the product is shipped. If the wrong address is provided by the customer, and this leads to the package being lost or otherwise becoming unrecoverable, the customer shall bear the loss. Flowers Crew will not replace the order or issue a refund.

Return & Refund Policy

All of our products are handmade, so there may be slight traces of craftsmanship, but this is unavoidable, and we hope for your understanding. We will make every effort to ensure the quality of our products and provide the best user experience for our customers.

Handmade items take a longer production cycle, with each product taking us several hours or even days to complete. We kindly request that customers do not return items due to minimal handmade traces. Thank you for your understanding and support.

• Original shipping charges will not be refunded.
• Returns made within 30 days will be refunded to the original payment method. Please contact us before starting a return.
• Please make sure all items are in original condition with tags. Include a copy of the packing slip or order confirmation email.
• Please allow 7-14 days after delivery for your refund to be processed.
• Clearance items are final sale.
• For non-quality related warranty claims, buyer is responsible for shipping costs.
• Returns may be rejected if items do not meet the above requirements.

How Do I Return an Item?
1. Please reach out to Flowers Crew customer support via flowerscrewstudio@gmail.com to initiate a return. Please state the reason for return and provide an invoice or screenshot to confirm the order number.
2. Flowers Crew will share the corresponding return address with you within 24 working hours.
3. For the refund to be processed in a timely manner, please be sure to send a return notification to Flowers Crew with the following information:

• Name of the courier
• Tracking number

Not Covered Under Warranty:

• Products without sufficient proof of purchase
• Lost or stolen products
• Items that have expired their warranty period (30 days after receiving products)
• Non quality-related issues (after 30 days of purchase)
• Free products